Customer Testimonials
I am 73 purchased many vehicles over the years, and this was the most hassle free purchase from sales to finance. This dealership actually followed up after the sale, asking if we were happy with the purchase and if we had any issues. They truly care about the customer and follow up with issues. Thanks again to Martin Team
Car is expensive but worth every penny they try the best for you and lower the financing and final price and give you free first month treatments
This the best dealership in town
Diagnosed my check engine light issue in a couple of days. I'm still waiting on the parts to come in to repair it. Stacy is the person I dealt with in taking my car in and picking it up. She was helpful and quick to provide updates on my vehicle.
Everything was very easy and convenient! The salesman I spoke with was Jason Tellez... very helpful and straight to the point with everything no games all business.
It was a very nice experience
Always awesome service
Employee was very courteous, likable & relatable
Very courteous and professional. The vehicle I had in mind was not on the lot or was the wrong color. We were ready to go try another GMC dealer, and Jason got us to try out a duramax turbo . I could not believe how quite the vehicle was and response. I was looking for a 2024 but a reduced 2023 would do. I thought that I should have gotten some loyalty reduction in price due to my trade, so that was a bit disappointing.
David was GREAT. He helped me get a car I'm in LOVE with at the price I could afford. My 2018 chevrolet equinox lt is BEAUTIFUL. It's a DREAM car to me! He really helped me! ASK FOR DAVID!
Every time I take my 2021 Trail Boss in for service the staff are very Friendly and Professional.
Everybody was friendly I watch a mechanic he did everything I paid my price for friendly people behind the desk the girls that receptionist were exceptionally friendly and patient I could never asked for anything better especially the price. See you in 6,000 miles thank you for your services.
This is place, is magnificent for work, thank you
Alerted me to the issues and they fixed them and faster than normal, awesome job
Quick service everyone I spoke with was friendly and patient
I arrived at dealership, and they started the oil change. They completed the oil change, and I was on the road. All employees were friendly, and helpful. I was completely satisfied.
WOW! The best most friendliest folks. Stacy, Nikki and Henry. They made everything run smoothly. There was some bumps, but they stayed on top of it. I felt reassured the whole time. They went beyond. I just can't say enough. They are the best.
Done in a timely manner with no issues
it was good enough
We had a GREAT experience at this dealership. Adrian, our salesperson, was super friendly, fast, and knowledgeable. The service we received from everybody at the dealership was unmatched, and I would recommend them again and again!
Workers were very friendly and helpfull work on truck was top notch and quick service
Quick and efficient service
I started working with Adrian Sanchez after going to the Houston Auto Show. I wanted a specific vehicle and Adrian started working immediately to find the right vehicle. It took a bit of time to find what I wanted, but Adrian searched many dealers before finding the right one. He worked tirelessly and finally found the one with the specs I wanted and had it shipped from 4.5 hours away. I have worked with quite a few dealerships over the years and have never had an experience like we had with Martin Chevrolet Buick GMC. I would highly recommend working with ...
The service was very good and friendly
We worked with Justin and J.C. and they made this purchase smooth and simple. I would most definitely recommend them to anyone out there. These guys will treat you right.
(Translated by Google) Very friendly, excellent work, I recommend it (Original) Muy amables exelente trabajo lo recomiendo
Jason Tellez was great! Was wonderful at getting us financed. Constantly kept in touch and answered all my questions. Very well kept and polite!
I listed my 2021 Chevrolet Colorado for sale on AutoTrader online. Christopher, from Martin Chevrolet Buick, reached out to me about my listing. I was hesitant at first, wondering if this was a legitimate offer—but it was. Chris made me an offer that exceeded any offer from individual buyers—he gave the price I asked for. They even sent drivers from the dealership 3.5 hours to pick up my vehicle and bring the papers to sign and the check that was promised. I was amazed! I found Chris and Martin Chevrolet Buick GMC to be honest, have integrity, and went the ...
(Translated by Google) Excellent service, very friendly seller, very good experience (Original) Exelente servicio el vendedor muy amable muy buena experiencia
Everyone in the service department was very nice!!! They did great work on my Yukon and had it back very fast!!! I will continue to keep all my business here when it comes to both of my GMC vehicles.
Very professional staff and clean facility.
Everyone was nice and helpful.
Parts arrived quickly and installed in a timely manner. All employees are very nice and helpful. I just love JC Phillips! He’s the best!
Everything was great except my tire pressure is low on both back tires. One of the services I had done was tires rotated...I think the pressure should have been check.
Great experience! Everyone was so friendly and I didn’t feel pressured to buy extra things. Thank you, Jason and Bill, for your help in my vehicle purchase!
I was very pleased with my car buying experience. Everything went smoothly and everyone was very helpful. I appreciate all that you done. Keep up the good work!
Justin made the transaction smooth and hassle free. Enjoyed doing business with him. He was very knowledgeable on the hummer I purchased and its technology
Quick quality service.
I purchased a used vehicle from Martin Chevrolet right before Christmas. I called to inquire about the vehicle and Rudy, my salesman was beyond kind and helpful. Chris the sales manager was honest and straightforward throughout the entire purchasing, and negotiating process. J.C the Finance manager streamlined the signing of all paperwork. Bonus they also offer window tent and ceramic coating through their vendor, which I feel is a fair price! Lived in the area my entire life, and never purchased from Martin. They gained a new customer! Thanks yall!!
Ordered my truck went by picked it up a very easy in and out. THANKS
Clean place,nice friendly and knowledgeable staff
Fast friendly service and went the extra mile!
Elizabeth is always so helpful and on top of her job. She is the backbone at Martin Chevrolet service department.
Always friendly and professional. I have experienced excellence from sales to service as well as body shop.
Great service
I have come to realize that one of the chief reasons we have built the strongest most prosperous Nation this world has ever known is that we recognize and reward excellence in this country. So it is a responsibility we have to contribute to that when we find it. So it is in that vein these words flow. I Recently had a problem with my truck not starting so I diagnosed the problem with my scanner and found out I needed a fuel pump module. Problem was it was out of stock everywhere it seemed. The part was no longer ...
Thank you for the work
Every thing went well; Serv. Adv. Carolina was so nice !!
Great
I was in and out within the hour I did make an appointment
Good
Ready to pick up when promised
My sales person was Chris Miller and I can not say ENOUGH about how wonderful he has been to work with. He has went above and beyond to make my experience as easy as possible. If you are looking for a new or used car he is your guy because he does everything possible to make it happen. CHRIS MILLER CHRIS MILLER CHRIS MILLER will do you right!!!!!!
For this to be a completely remote and out of state purchase/ experience I was completely satisfied. Salesmen David Doyal was quick to respond and kept me in the loop to make the transaction smooth.
Fast, kept us very informed on every detail, very polite, friendly and professional. Thank you!!!
Great work
Good service
Shaun was great, very helpful and friendly.
Nice and Curtis
Absolutely great customer service! They helped me out with everything I needed. I was in and out within 15 minutes and driving away with a new truck! Great staff!
They repaired and replaced everything that I needed to have done and I was out of there before noon which pleasantly surprised me.
Just bought a pre-owned Yukon and Chris Miller made our experience so fast and easy will definitely recommend him to anyone looking for a new or used. He will help you get it done anyway possible.
I always make an appointment for my oil change and they get me in and out in a timely manner
Justin was very knowledgeable and helpful with every question that was asked. Everyone that was involved in my purchase was courteous and respectful.
Appreciate the work done on my vehicle, from the oil change, recall repair, and even inspecting a loose seat. Thank you.
My sales Rep Justin Allen was very helpful and friendly. I would recommend him and your dealership to others.
Great experience from start to finish. Starting with sales, they were very easy to deal with and answered everything clear and transparent. It is hard to find a dealership that gives you the truth upfront. Finance was also great, I couldn’t believe how easy to deal with it was. No pressure at all like every other dealership out there. My wife and I were very impressed by everyone’s professionalism and will definitely go back on our next purchase.
I had an appointment & they got my car in on time & finished on time. Service department was friendly.
Installed radi and program it in less that 30 minutes
I'm probably like most people where I don't normally post reviews unless I had a horrible experience that I want to warn others of. But sometimes I'm so impressed by a business that I feel obligated to take the time to thank them publicly for the benefit of others. Buying vehicles ranks up with going to the dentist for me. It's usually not enjoyable and I'm generally on high alert for various tactics that many dealerships use to transfer as much money from my pocket to theirs as they can. THIS dealership is NOT one ...
An absolute great expereince in buying a vehicle from start to finish with Rudy and Chris. Fair and upfront in their pricing and how they handled everything.
Everyone was friendly, honest and straightforward which are qualities that are hard to find at dealerships nowadays.
It was all good
Awesome experience. Best dealership i have ever worked with. The staff are professional, Honest and quick to respond with any questions. Special shout out to my salesman Jason Tellez. I have purchased 7 vehicles a in the last 7 years and he is Absolutely the BEST salesman out of all my purchases
The only issue we had was that we HAD to pay an additional $799 for warranties. When signing for those warranties, all 3 stated that they were provided to us at no additional cost, which apparently was not true.
Salesman Jason was very responsive and courteous. We got the deal done with no issues within a couple of days and since it was a new vehicle, all over the phone. Made the process easy
Quick and easy. Friendly team members.
It was a good experience working with Adrian Sanchez. There was never any pressure to buy. There were no hidden ads ons and I was not pressured into purchasing any extended warranty or other things.
Very responsive to phone calls and fast service!
Best car buying experience ever!!!!
Oil change was very quick and representative was very friendly
Justin went above and beyond fixin a problem he didn’t create from another dealership. From the moment I called him, he took care of me every step of the way. Hard to find someone now days that’s honest and as helpful as he was
Everything was just as they said it would be. The recall was taken care of within the hour to hour and a half as they said. I made my appointment 50 miles away in plenty of time.
My salesman Jason was great. I normally hate the car buying experience and typically do not trust car salesman. Jason was straight forward and never made me feel like I was getting the runaround that you get from some sales people. The entire experience was painless.
So this is what Martin Chevrolet did to our truck. They didn't tell us about it. Just let us drive off. We made it to QT gas station when I realized our dashboard was busted and we immediately turned around and took it back. Their offer was for us to buy a new dash for $700 and they'd ONLY charge US half price to install it. Why would anyone trust them again. Why the hell would we have to pay to fix something THEY broke. BEWARE OF MARTIN CHEVROLET in Cleveland.
Great experience at this dealership. Everyone was friendly and helpful, addressed any concerns I had, and service was completed promptly.
Keep me inform
Great service Shaun Davis is a great guy to work with he stayed on top of everything step by step of the work that was getting done on my truck it wasn’t any delays on the work at all in and out thanks you guys for a job well done
Great people will be back for future purchase.
My overall experience was great! Came in for an oil change, tire rotation and some diagnostic concerns which were all addressed. My only complaint was that when my tire rotation was done, the pressure in my tires was NOT checked, I have one tire way under inflated, and one tire WAY over inflated which is not good for the wear on my tires. Other than that wait time was not that bad.I had an 8:00 appointment time, when I arrived I was greeted and my vehicle taken back quickly.
Great dealership! Everyone was nice and helpful. Our Salesman Rudy was beyond spectacular.
Thumbs up
Got oil changed. Going on a trip and service had checked alignment and found it was way out of spec. Recommended repair and I’m thankful for saving wear on tires on 2000 mile trip.
Amazing! Easy process and easy maintenance process! Thank you to all and especially David for all the assistance!
Excellent service
Great sales person. Wonderful selections. Very friendly atmosphere. Unbelievable prices on there inventory. Upon arrival we were completed and out of there in a very short amount of time. They were very prompt and very considerate. Also service was very helpful and did a wonderful job detailing our vehicle. Thanks to you all. We would definitely recommend you to everyone.
My experience was that I was greeted with a friendly employee as soon as I stepped inside, the service was fast, and I was satisfied